Microsuction
A gentle, low-pressure suction device removes wax directly from the canal under direct view — no water, no flushing.
Best for: the standard choice for most ears — quick, dry and comfortable.
Ear Wax Removal
Gentle, qualified ear wax removal — £25 for one ear.
Microsuction as standard, with irrigation or manual extraction for stubborn or resistant wax. 15–20 minutes per appointment.
Performed by experienced clinicians using modern equipment, with the option of evening and weekend appointments. £35 charge if no wax is found.
From £25 per ear 15–20 minutes · free repeat if needed- Qualified clinicians only
- Evenings & weekends
- Home visits available
Free repeat session
If we can't clear it on the day
How it works
Three steps to clear ears.
Quick, comfortable and undertaken by qualified clinicians using modern equipment — at any Duality clinic, or at home if mobility is an issue.
1
Book online
Choose any of our clinics. Evening appointments run up to 9pm Monday to Friday, and weekend slots are available.
2
15–20 min appointment
Your clinician examines both ears with a modern otoscope, then removes wax using the most suitable technique for what they find.
3
You leave hearing clearly
If your wax can't be cleared on the day and a second visit is needed, the follow-up appointment is free of charge.
Three techniques
The right method for your ears.
Your clinician chooses the technique that best suits the wax in front of them — and switches between methods as needed during the appointment.
Irrigation
A controlled flow of warm water flushes stubborn or impacted wax out of the canal — gentle and precise.
Best for: dense, hardened or impacted wax that won't yield to suction alone.
Manual extraction
Small specialist instruments are used to lift out resistant debris under direct visual guidance.
Best for: tough, stuck-on debris that microsuction and irrigation can't shift.
Should you book?
Symptoms wax build-up causes.
If you're experiencing any of the following, it's often a sign your ears need a clean.
Hearing loss
Sudden partial or full reduction — particularly noticeable after swimming or showering.
Tinnitus
Ringing, buzzing or other noise in the ears that wasn't there before.
Discomfort or pressure
A sensation like there's a stone in your ear, or wax pressing against the canal.
Full or blocked feeling
That muffled, pressurised sensation in one or both ears.
Dizziness or imbalance
A new sense of being off-balance or unsteady — particularly when moving.
Itchiness
Persistent itching deep in the ear canal that won't settle.
Ear wax removal
£25 one ear · £50 both ears · 15–20 minutes · qualified clinician · £35 charge if no wax found · domiciliary visits priced separately
From £25
per ear
Use a qualified clinician
Why it matters who you trust with your ears.
Since NHS GP surgeries stopped routine ear wax removal during Covid, providers have popped up in pharmacies, shops and supermarkets — many of them non-clinical and unregulated.
Incorrect work can cause infection, trauma and even permanent hearing damage. With Duality, every appointment is delivered by a qualified GP or audiologist using modern equipment under direct view.
- GMC-registered GPs across every clinic
- Audiology team at our Newry clinic (adults only)
- Registered with BSHAA, ISHAA and/or the HCPC
- Modern otoscope so the clinician can see exactly what they're doing
- Domiciliary visits for those who can't travel to clinic
FAQs
Frequently asked questions.
How do I know I need ear wax removal?
Common signs include sudden partial or full hearing loss (especially after swimming), a full or blocked feeling in the ear, itchiness deep in the canal, new dizziness or imbalance, or tinnitus (ringing or buzzing). Sometimes an audiologist, GP or nurse will have told you your ears need attention — that's also a clear sign.
Is ear wax removal safe?
Very. Our clinicians are experienced and use modern equipment to see directly inside the ear canal while they work. Wax is removed in whichever way suits your ears best on the day — microsuction, irrigation, or manual extraction with specialist instruments.
What if you can't remove the wax on the day?
Occasionally a second session is needed if the wax is particularly stubborn. If that happens, your follow-up appointment is free of charge.
How much does it cost?
£25 for one ear or £50 for both ears at our clinics. If, on examination, no wax is found and no removal is required, the charge is reduced to £35. Domiciliary (home or care home) visits cost a little more due to travel time.
Can I get an evening or weekend appointment?
Yes — appointments are available up to 9pm Monday to Friday, and at weekends depending on availability. Booking online shows you all the slots in real time.
My mum can't get to the clinic — can you help?
Yes. We provide domiciliary ear wax removal in nursing and residential homes, and at clients' own homes. There's a small additional charge to cover the extra time, but you don't have to come to us.
Do you provide ear wax removal for children?
Our GPs perform ear wax removal at all five clinics for adults and children. Our specialist audiology team in Newry undertake ear wax removal for those aged 18 and over.
Time to hear properly again?
15–20 minutes with a qualified clinician, from £25 per ear (£50 for both). Free repeat if more is needed. Book at any of our five clinics or arrange a home visit.